OpManager Standard/ Professional Installation

Installing OpManager on Windows

Steps to install

Step 1: Download OpManager for Windows.

Step 2: Execute the downloaded "ManageEngine_OpManager_64bit.exe" file to install and follow the instructions in the installation wizard.

Step 3: Click 'Next' to begin the installation process. Go through the license agreement and click 'Yes' to proceed to the next step.

Step 4: In the subsequent steps of the wizard, select the directory to install OpManager. Proceed to the next step.

Step 5: Specify the port number to run OpManager Web Server (OpManager uses 8060 as the default web server port) and click 'Next'.

Step 6: Register for technical support by providing your contact information such as Name, E-mail ID, etc., and click 'Next'.

Step 7: By default, OpManager comes bundled with PostgreSQL. However, OpManager supports both, PostgreSQL and MSSQL databases. Select the required database and click 'Next'.

Step 8: Click 'Finish' to complete the installation process.

 

Installing OpManager on Linux

Steps to install

  1. Download OpManager for Linux.

  2. Login as root user.

  3. Assign the executable permission to the downloaded file using the following command:

    chmod a+x ManageEngine_OpManager_64bit.bin

  4. Execute ./ManageEngine_OpManager_64bit.bin with administrator privileges (sudo). This will display the installation wizard.

  5. Click 'Next' to begin the installation process. Go through the license agreement and proceed to the next step.

  6. In the subsequent steps of the wizard, select the OpManager Edition, the directory to install OpManager, and the port number to run OpManager Web Server. Proceed to the next step.

  7. Verify the installation details and click 'Next'.

  8. Click 'Finish' to complete the installation process.

It is recommended to install OpManager in the opt folder. By default, OpManager is installed in the /opt/ManageEngine/OpManager directory.

Troubleshooting steps:

  • Sometimes, you might encounter errors such as database connection not getting established or the server not starting up. To workaround these issues, comment the IPv6 related entries in the /etc/hosts file.
  • Check if the DNS resolves properly to the IP Address on the system in which OpManager is installed. Add an entry to /etc/host file with ipaddress and host name if there is trouble starting OpManager.

 

Installing OpManager on Linux using Console mode

This is a quick walk-through of the console mode installation of OpManager on a Linux box - an easy thing to do if you are working on a Windows box and want to install on a remote Linux system without a user interface.

Prerequisites:

To begin with, make sure you have downloaded the binary for Linux.

(https://www.manageengine.com/network-monitoring/download.html)

Steps to install

Step 1: Execute the binary with administrator privileges (sudo) and -i console option.

Step 2: Go through the license agreement and enter 'Y' to proceed. You can register for technical support by providing the required details. (Name, E-mail ID, Phone, Company Name)

Step 3: Select the location

Step 4: Choose the installation directory

Step 5: Configure the Webserver Port 

Step 6: Verify the installation details and press 'Enter' to complete the installation. 

 

Installing OpManager on CIS Hardened server

Before installing the product, please check for the 'execute' permission in the /tmp directory with the 'mount' command. If the command returns the line containing /tmp as 'noexec' as highlighted below, it depicts that we aren't allowed to execute any file under the /tmp directory [even if the /tmp directory has 777 permission(i.e. rwxrwxrw)] due to which our installation might throw errors.

[root@ip-172-31-44-74 /]# mount | grep /tmp
tmpfs on /tmp type tmpfs (rw,nosuid,nodev,noexec,seclabel)

In such a case, we can go ahead with one of the below approaches:

a) Modify the 'noexec' permission in the /tmp directory to 'exec'.

To modify the permission in the /tmp directory, we would have to remount the directory with 'exec' permission with the below command:

mount -o remount,exec /tmp

b) Use another directory as temp directory for installation:

To use another directory as temp directory for the installation, we would have to create a tmp directory under any directory (preferrably /opt since it would have full access) and then mark it as temp before installing the product with the below commands:

mkdir /opt/tmp
export IATEMPDIR=/opt/tmp

[Note: If the 1st approach is being followed, it is best that we remount the tmp directory with noexec permission once the installation completes successfully and verifying that the product is functional. Changing the tmp directory to executable might be vulnerable since the directory has world wide access (777 - rwxrwxrw) by default. The permission can be revoked with the below command:

mount -o remount,noexec /tmp

As for the 2nd approach, the IATEMPDIR is just an environmental variable and the change will be reverted once that particular terminal is closed.]

Post performing the above, please proceed with the installation of OpManager.

Note: The above mentioned steps have been carried out in Red Hat Enterprise Linux 7 OS with hardening level of CIS Benchmark - Level 1 machine. 

Starting OpManager on Linux

Steps for starting the setup as a service:

1. Install the product
2. Go to > <OpManager Home>/bin/
3. run the linkAsService.sh file by (sh linkAsService.sh)
4. Then start the product
systemctl start OpManager.service (or) /etc/init.d/OpManager.service

Note:

  1. Step 4 may varied based on the linux OS type and its version.
  2. After starting OpManager, enter the "cat nohup.out" command to see start up information.

 

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